How long have you been working at Btwentyfour?
I have been working at Btwentyfour for 5 years.
Can you explain your role and responsibilities?
As a Team Lead for the API and Marketplace department, I oversee all the integration projects within the team, and I make sure the team has all the tools they need to implement successful solutions for our customers. The projects we work with can be anything from setting up a drop-shipping order flow, optimizing the article listing on several e-commerce channels, or improving the processes around order fulfillment operations.
Can you describe a typical day at Btwentyfour?
A typical day starts with the daily team stand-up and continues with a few follow-up meetings with customers. Add to that a spontaneous brainstorming session where the entire team gathers to discuss different resolutions. Between these meetings, make some time for planning, scheduling and communication with different stakeholders.
What do you think is the best thing about working at Btwentyfour?
It takes a lot of different skills to offer such a wide range of services as Btwentyfour does. This means we have many different teams focusing on different areas. The wide variety of teams and expertise we have makes it one of the best things to be part of Btwentyfour!
What opportunities have been presented for you to grow within your role and within the team?
During my 5 years at Btwentyfour, I had the chance to go from a role within the Customer Service team to a Project Manager role followed by my current position as API Team Lead. The variety of teams offers endless opportunities for people looking to grow within a role or even change career paths!
How do you interact with other members of the organization?
We’re lucky to have many cross-team projects which means we collaborate a lot with different teams. Then there are a few other ways to interact such as the daily 3 o’clock fika, the Breakfast Club or maybe a workshop where we get to see the latest functionalities in our platform!
What has been the best feedback you received at Btwentyfour?
All the constructive feedback which helped me become a better colleague and helped me grow within all the roles I’ve had.
What are some of the out of office activities you engage in with the team?
It can be a lunch or an after-work! Or maybe the yoga class on Thursdays!
How are new ideas applied within the organization?
We’re constantly looking into getting a fresh perspective into status quo so the first step would be to introduce your idea – talk to your team leader or book a meeting with a specific team and let them know your thoughts.